Our Loyalty Club is easy to join and easy to understand. You earn 3 points for every £1 you spend. 100 points = £1, which you can spend at any pub in the Baiting House Collection.
Our best customers are treated like VIPs! Earn 5,000 points in a year and we’ll make you a Platinum member. Our Platinum members enjoy happy hour specials and special discounts.
Loyalty Club Terms & Conditions
Your participation in The Baiting House Collection Loyalty Club is subject to these terms and conditions (as amended from time to time) and conditional upon your compliance with your obligations hereunder at all times.
Discounts and Rewards can only be applied/earned at the time of purchase and only if the Card is presented at the time of payment. The Card cannot be used in conjunction with any other discount. Discounts and rewards are personal to the individual Member and cannot be pooled with those earned by another Member and redeemed together.
Your Card is issued by, and remains the property at all times of, The Baiting House Collection, which is a trading name of Andrew Cornthwaite of The Baiting House, Upper Sapey, Herefordshire WR6 6XT. Loyalty Points are personal to you and cannot be transferred to anybody else. Loyalty Points may only be redeemed and earned in accordance with these terms.
The Loyalty Programme is only for consumer use. The Loyalty Card cannot be used for any transaction where the beneficiary is a business entity or for any other commercial purposes.
If you lose your Card or it is stolen, or if someone else accesses your Membership, you may lose any Rewards you have earned. Please immediately report any loss or theft of your Card or any fraudulent or unauthorised use of your Membership by e-mail at firstname.lastname@example.org
If your Card is damaged or stolen or someone makes unauthorised use of your Membership we may, at our sole discretion, replace your Card and/or transfer any Rewards stored on your Card to a replacement Card and/or re-credit any Rewards redeemed without your consent.
Circumstances in which we may determine, in our sole discretion, that we will not replace your Card and/or transfer and/or re-credit Rewards include where we reasonably believe that the notified incident has been caused by your breach of these terms or if there are reasonable grounds for suspecting that you are or have been engaged in fraudulent or other unlawful conduct in relation to your Membership.
You will be asked to provide certain personal information, including your name, address and contact details. We are committed to maintaining the security of your personal information in accordance with the requirements of all applicable legislation and will take all reasonable steps to ensure that your personal data is kept secure against unauthorised access, loss, disclosure or destruction.
The Baiting House Collection shall not be held liable for any default resulting directly or indirectly from any cause beyond our control, including but not limited to, failure of network services and failure of data processing systems.
In addition to the above, we reserve the right to (i) stop issuing Loyalty Cards at anytime if we decide to terminate the Loyalty Programme; (ii) to alter or amend the terms and conditions of operation of the Loyalty Card and/or the Loyalty Club by publishing notices on our website; and/or (iii) withdraw or cancel the Loyalty Card and/or the points (including but not limited to the redemption and issue of such) and/or Loyalty Club account on reasonable notice to you by letter, email or publishing such notice on our website.