Who are we?
The Baiting House Collection, The Baiting House, The Hopton Crown, The Admiral Rodney at Berrow Green and The Stockton Cross are all trading names of The Baiting House at Upper Sapey Ltd, incorporated in England & Wales with registered number 12689212) (the “Owner”). References in this to “we”, “us” etc are references to the Owner, whose details are:
The Baiting House at Upper Sapey Ltd
Upper Sapey, Herefordshire WR6 6XT
We collect personal information from you when you: (i) submit questions or material to us, (ii) book a room or a table on this website or over the phone or by email, (iii) purchase a gift voucher from us (iv) email us or post content on our social media pages or (v) enter one of our competitions (vi) sign up for our newsletter (vii) submit guest comment cards. The type of personal information we may collect (if applicable) includes the following: name, gender, user name, password, email address, postal address, phone number, and mobile number. Credit card information is held securely on a financial services approved location and cannot be accessed by us.
All the information we collect from you is used to operate and improve the service we offer to you. We use such personal information collected through this website for the purposes of:
- providing a personalised service;
- enhancing the user experience of this website;
- conducting market research surveys;
- fulfilling room and table bookings;
- recording your full purchase history;
- running features that incorporate submissions to the website or social media;
- running competitions; and
- providing you with information about, and access to, products and services we offer.
We will not rent or sell your name, address, email address, payment card information or personal information to any third party without your permission. If you have purchased goods from, or booked rooms or a table at, The Baiting House Collection, The Baiting House, The Hopton Crown, The Admiral Rodney at Berrow Green or The Stockton Cross, subscribed to our newsletter, entered any of our competitions, or advised us of your postal address and phone number we may occasionally update you on news and special opportunities via email, post and phone.
We may offer free newsletters to share information with you about the website, about us and our affiliates and subsidiaries, or about our business partners and advertisers and sponsors. You may receive a newsletter either by registering for a particular newsletter or in conjunction with a special feature or membership for which you have registered on the website. You may cancel your free email subscription by following the instructions provided on the website or, in some instances, in the designated area of certain newsletters or emails.
We will not send you our own promotional emails without your consent. Any promotional email that you receive from us will also allow you to unsubscribe to further email promotions if you decide at a later stage that you no longer wish to receive emails with news and special offers from The Baiting House Collection, The Baiting House, The Hopton Crown, The Admiral Rodney at Berrow Green or The Stockton Cross.
Your personal information will be stored at facilities located in the UK. We will have no liability for disclosure of information due to errors in transmission or unauthorised acts of third parties. In addition, we may disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process or governmental request. We will also release specific information in special cases, such as if there is an attempted breach of security or a physical threat to you or others.
We treat your personal information as confidential, complying with the UK Data Protection Act 1998. The personal information that we hold about you will be accurate and up to date. You can check the information that we hold about you by sending us an email at firstname.lastname@example.org. If you find any inaccuracies we will delete or correct them promptly. The personal information that we hold about you will be held securely in accordance with our internal security policy and the law
Competitions and Surveys
Our websites do not knowingly collect information from children. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us if they would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our databases.
Cookies are files downloaded from a web server to the PC of a visitor to our website.
They provide the owner of a website with personal details about the purchase made from the site and information viewed. To disable cookies please set your internet browser so that it will not enable cookies. If you disable cookies then this may affect the functionality of this site.
Notification of Changes